Privacy Policy
TTF Group values your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data under Malaysia PDPA.
Privacy Policy
Your privacy is important to us. This Privacy Policy explains how TTF Marketing Holdings Sdn Bhd (Company Registration No: 199601035401 (407754-H)) (“we”, “our”, or “us”) collects, uses, discloses, and protects your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
By using our website Komadamhe.com or submitting your personal data to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal data when you interact with our website, fill in forms, or contact us. This may include:
Full name
Email address
Phone number
Company name (if applicable)
Billing and shipping information (if you make a purchase)
Any other details you voluntarily provide
Additionally, our website may automatically collect non-personal information, which is data that cannot be used to identify you. This includes technical data such as your IP address, browser type, operating system, and data collected through cookies and other similar technologies (e.g., Google Analytics & Meta Pixels). We use this data to analyze trends, administer the site, and improve user experience.
2. How We Use Your Information
Your personal data may be used for purposes including but not limited to:
Responding to your inquiries or requests
Processing and fulfilling your orders or service requests
Managing and administering our relationship with you
Conducting market research and analysis to improve our offerings
Sending you updates, promotions, or newsletters if you have explicitly consented to receiving such communications.
Improving our website, products, and services
Complying with legal or regulatory requirements
For internal business purposes such as data analysis, audits, and security monitoring
3. Disclosure of Personal Data
We do not sell or rent your personal data. We may disclose your personal data to the following categories of third parties, but only for the purposes stated in Section 2:
Third-party service providers who assist in our business operations, such as payment processors, delivery partners, and IT service providers.
Business partners with whom we may collaborate on products or services.
Government authorities, regulators, or law enforcement agencies where required by law or a valid legal process.
Professional advisors such as auditors, lawyers, or consultants.
Any third party to whom you explicitly consent to us disclosing your personal data.
4. Data Protection & Security
We are committed to protecting your personal data. We take reasonable measures to protect your personal data against loss, misuse, unauthorized access, disclosure, or alteration. These measures include:
Implementing physical, technical, and administrative security controls.
Using encryption for data transmission and storage where appropriate.
Restricting access to your personal data to authorized personnel only.
However, please note that no method of transmission over the Internet is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
5. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws or regulations. Once it is no longer needed, we will securely destroy or de-identify the data.
6. Your Rights under PDPA
Under the PDPA, you have the right to:
Request access to your personal data that we hold.
Request the correction or update of your personal data if it is inaccurate or incomplete.
Withdraw your consent to our processing of your personal data.
Request the erasure of your personal data (subject to legal or contractual limitations).
To exercise these rights, please contact us in writing at the details below. We may need to verify your identity before processing your request.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our handling of your personal data, please contact our Data Protection Officer / Privacy Team at:
TTF Marketing Holdings Sdn Bhd (Company Registration No: 199601035401 (407754-H))
Email: ttf@ttfgroup.com
Phone: 03-6091 8800
Address: F1, Lot 6, Batu 17, Jalan Perusahaan 1, Kawasan Perusahaan Pkns, 48000 Rawang, Selangor
8. Cookies
Our website uses cookies to improve your browsing experience. A cookie is a small text file placed on your device. We use cookies to remember your preferences and analyze website traffic. You can manage your cookie preferences through your browser settings. Please note that if you disable cookies, certain features of our website may not function properly.
9. Links to Third-Party Websites
Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.